Privacy Policy

1. Introduction

NoFee ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using NoFee, you consent to the data practices described in this policy. If you do not agree with these practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, account type (client/freelancer)
• Profile Information: Professional title, skills, experience, location, portfolio links, avatar
• Job Postings: Job descriptions, budget, required skills, project details
• Proposals: Cover letters, proposed rates, attachments
• Communications: Messages between users, support tickets
• Payment Information: For platform fees only (processed by third-party providers)
• Reviews: Ratings and feedback about other users

2.2 Information Collected Automatically

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent on platform
• Log Data: IP address, access times, referring URLs
• Cookies: Session cookies, preference cookies (see our Cookie Policy)

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Connect clients with freelancers
• Send notifications about your account, jobs, proposals, and messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address fraud and security issues
• Personalize your experience and deliver relevant content
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

Your profile information, job postings, proposals, and reviews are visible to other users as necessary for the platform to function. Private messages are only visible to participants.

4.2 With Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, hosting, and analytics.

4.3 For Legal Reasons

We may disclose information if required by law, in response to legal process, or to protect the rights, property, or safety of NoFee, our users, or others.

4.4 Business Transfers

If NoFee is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure hosting infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may also retain and use information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

You can access and download your personal data through your account settings.

7.2 Correction

You can update your profile and account information at any time through your settings.

7.3 Deletion

You can request deletion of your account and associated data by contacting support.

7.4 Opt-Out

You can opt out of promotional communications by clicking the unsubscribe link in emails or adjusting your notification settings.

7.5 Cookie Preferences

You can manage cookie preferences through your browser settings. See our Cookie Policy for details.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers of personal data in compliance with applicable laws.

9. Children's Privacy

NoFee is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@nofeefreelance.com