Freelancer Profile

About

● Managed omnichannel sales and customer service for physical and digital platforms. ● Qualified, tracked, and converted leads from e-commerce (Mercado Libre) and social media. ● Executed Cross-selling strategies for accessories to increase average ticket size. ● Issued electronic invoices and performed payment reconciliation. ● Managed inventory control, quoting, stock updates, and supplier coordination. ● Generated sales metrics and performance reports. ● Handled administrative insurance claims, document organization, and calendar management. ● Managed accounts payable/receivable and data validation for collection processes (Prevención ART). ● Executed B2B outreach campaigns for merchant affiliation (American Express).

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