Freelancer Profile

About

I am an experienced Oracle Simphony / MICROS POS Specialist and Hospitality IT Support Consultant with 12+ years of experience in enterprise POS support and technical troubleshooting. I specialize in Oracle Simphony POS, POS configuration, workstation and server troubleshooting, CAPS/PCWS, database connectivity, transaction issues, integrations, reporting, and incident resolution. I provide reliable remote technical support to hotels, restaurants, and hospitality businesses, helping identify root causes, resolve technical issues, and maintain smooth POS operations. My approach is practical and structured: understand the issue, troubleshoot systematically, identify the root cause, and provide clear resolution or recommendations. I am available for remote POS troubleshooting, technical consultation, configuration support, incident investigation, and ongoing hospitality IT support.

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